All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes any holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.
If the product you received is deemed defective your order will be eligible for a return or exchange.
We thank you for your patience and understanding of this policy.
We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email subject "defective or wrong product" to iamred33med@gmail.com to notify us of the mishap. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach a picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.
We will provide you with a 30% off discount code for your next purchase if you received a defective product. In the unlikely event that a wrong order is sent out, we will be sure to correct it!
Refunds are sent to the original form of payment. If you no longer have the original payment method you will be responsible to reach out to your financial institution.
Unfortunately, our software does not allow us to adjust prices to finalized purchases. Once your order has been confirmed, it’s not possible for you, or us, to change it once submitted. Please ensure all your information is accurate before submitting your order, including your discount code.
Only ONE discount code may be applied per order.
This applies to Free Shipping discount codes.
